Refund policy

Exchange Policy

Welcome to OUTFIQ.

• We offer a 3-day exchange policy from the date your order is delivered.
• Exchanges are only accepted within 3 days of receiving the product.
• Items must be unused, unwashed, undamaged, and returned with all original tags and packaging.
• Exchange is available only for damaged, defective, incorrect items, or size issues (subject to stock availability).
• Products purchased on sale or during promotions are not eligible for exchange unless they are damaged or incorrect.
• We do not offer refunds under any circumstances. Only exchanges are available.
• Customers requesting an exchange should contact our support team within 3 days of delivery.
• OUTFIQ reserves the right to reject exchange requests that do not meet the above conditions.